Privacy Policy
Effective date: June 1, 2019
Last updated date: August 12, 2022
This policy covers the Sing to Say app and website, owned and operated by Sing to Say, Inc.
The Sing to Say app is designed for parents and young children. The companion website is designed for a general audience.
Kids Privacy Assured by PRIVO: COPPA Safe Harbor Certification
Sing to Say, Inc is a member of the PRIVO Kids Privacy Assured COPPA Safe Harbor Certification Program (“the Program”). The Program certification applies to the digital properties listed on the validation page that is viewable by clicking on the PRIVO Seal. PRIVO is an independent, third-party organization committed to safeguarding children’s personal information collected online. The PRIVO COPPA certification Seal posted on this page indicates Sing to Say, Inc has established COPPA compliant privacy practices and has agreed to submit to PRIVO’s oversight and consumer dispute resolution process. If you have questions or concerns about our privacy practices, please contact us at 514-919-5979 or privacy@singtosay.com If you have further concerns after you have contacted us, you can contact PRIVO directly at privacy@privo.com.
The types of information we collect
We collect your username and email address so that you may register and create an account. We do not disclose your username and email address.
By entering arbitrary initials for each child you wish to play, we are able to create separate profiles in the Sing to Say app.
We also collect the following non-personal information when you use the Sing to Say iOS app: IP Address, Country code, Language, Locale, Time zone, session time, network status, timestamp, device name, device model, OS, CPU information.
What your child can do with the Sing to Say app
Children can create and save their songs using the words they have learned in the Receptive module called Learn It. These songs are created from recordings stored in the app, the child’s audio is not recorded.
These songs are stored securely on our server so they can be accessed by the parent or teachers. Children can access their learned words and create phrases and sentences. This is the Expressive module called Sing It.
Parents and teachers can also view their child’s progress including words learned over time, favourite theme packs and the saved songs.
How to opt out of collection of or delete all data
To delete this information or opt out of the collection of these activities, please email us at privacy@singtosay.com and we will promptly do so.
Changes to this policy:
We may make changes to this policy from time to time so please check regularly. If we make a material change to this policy we will post prior notice on this page.
Third Party Service Providers:
To help us improve our service and provide you with the best experience we work with a third party service provider named Firebase (owned by Google). This third party service provider does not share your data.
If you would like further information about Firebase, please contact us at privacy@singtosay.com
How we use this information
We may disclose your personal information if required by law or in the event of a company sale or proposed change of ownership. We may also disclose it to protect Sing to Say Inc’s rights and properties or to investigate fraud or intellectual property infringement.
Content Retention
Content is retained for as long as reasonably necessary to provide our service.
Security
Sing to Say Inc uses generally accepted security measures and safeguards in an attempt to keep the data it collects secure and requires that the third parties it works with agree to do the same. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable.
Contact
If you have questions or concerns about this privacy policy you can contact us at:
privacy@singtosay.com
Sing to Say Inc.
6963 rue de Terrebonne
Montreal, Qc, Canada
H4B 1C8
August 12, 2022